Product
Planning in Non-Convertible Currencies
Story points are a non-convertible currency with no standard exchange rate. They are subjective to specific teams and depend on seniority, project knowledge, and personal history. Every team interprets a "5" as something different, which is why they generate more distrust on the business side, not less.
If a metric cannot be converted into a unit the CEO is accountable for, it is noise. Communication has to move to time, budget, margin, risk, and growth. Every amount on the report is hours times the loaded hourly rate.
The Hardest Part of Scaling a Software Company Isn't Technical